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PRIVACY POLICY

At Dr. Michelle Cartier Orthodontics, we are committed to protecting your privacy and the confidentiality of your personal and health information. This policy describes how we collect, use, and safeguard the information you provide through our website, https://www.cartierorthodontics.com.

1. Information We Collect

We collect information that identifies you ("Personal Information") in the following ways:

  • Voluntary Information: When you fill out a "Contact Us" form, request a "Complimentary Consultation," or use our "Book Online" feature, we may collect your name, email address, phone number, and any details about your orthodontic needs.

  • Health Information (PHI): If you provide information regarding dental history or treatment needs via our digital forms, this is considered Protected Health Information (PHI) and is protected under HIPAA.

  • Automated Information: Like most websites, we use cookies and similar technologies to collect technical data such as your IP address, browser type, and pages visited to improve website functionality.

2. How We Use Your Information

We use your information to:

  • Schedule and confirm orthodontic appointments.

  • Respond to your inquiries and provide information about services like Invisalign, Clear Braces, and Metal Braces.

  • Send appointment reminders via text, email, or phone.

  • Improve our website performance and user experience.

3. HIPAA Notice of Privacy Practices (Summary)

As a healthcare provider, our use of your health information is strictly governed by HIPAA.

  • Treatment: We may use your PHI to provide, coordinate, or manage your orthodontic care.

  • Payment: We may use your PHI to obtain payment from you or your insurance company.

  • Healthcare Operations: We may use your PHI for internal quality assessments and office management.

  • Your Rights: You have the right to inspect your medical records, request amendments to incorrect information, and request a history of disclosures.

4. Sharing Your Information

We do not sell, rent, or lease our patient lists to third parties. We may share information with:

  • Service Providers: Trusted partners who help us operate our website or business (e.g., scheduling software), provided they agree to keep this information confidential.

  • Legal Requirements: If required by law, subpoena, or to protect the safety of our patients and staff.

5. Data Security

We implement a variety of security mapping and encryption measures to maintain the safety of your personal information when you enter, submit, or access your information.

6. Third-Party Links

Our website may contain links to third-party sites (e.g., American Association of Orthodontists). These sites have separate and independent privacy policies. We have no responsibility for the content and activities of these linked sites.

7. Children’s Online Privacy Protection Act (COPPA)

While we treat patients of all ages, our website is directed to people who are at least 13 years old or older. We do not knowingly collect information from children under 13 without verifiable parental consent.

8. Your Consent

By using our site, you consent to our website's privacy policy.

9. Contacting Us

If there are any questions regarding this privacy policy, you may contact us using the information below:

Dr. Michelle Cartier Orthodontics Southampton, NY Website: www.cartierorthodontics.com

Email: michelle@cartierorthodontics.com

Phone: 631.287.0266

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